Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Neighcomme ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Canadian tourism information services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Contact us through our contact form
  • Request travel information or services
  • Participate in surveys or promotions

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and general location information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information and screen resolution

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our tourism information services
  • Send you newsletters and travel updates (with your consent)
  • Respond to your inquiries and customer service requests
  • Improve our website and user experience
  • Analyze website usage and trends
  • Protect against fraudulent or illegal activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Unsubscribe from our marketing communications
  • Request deletion of your personal data (subject to legal requirements)
  • Object to processing of your personal information
  • Request data portability

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone: +1 (416) 555-0123
  • Address: 123 Maple Leaf Avenue, Suite 456, Toronto, ON M5V 3A8, Canada

12. Provincial Privacy Laws

If you are a resident of certain Canadian provinces, you may have additional rights under provincial privacy legislation. Please contact us for more information about your specific rights.